Craig-Y-Don Terms and Conditions
Check in starts at 2pm, however you can arrive at any time and leave your luggage in the luggage room. Check out is at 10am, again you can leave your luggage in the luggage room and collect later.
We request the first night stay as a deposit.
We do not refund any deposit if you cancel your holiday. If you cancel your holiday within 7 days of your arrival the whole amount will be charged. Deposits are not transferable and if you cut your holiday short you will not be entitled to any money back. In the case of no shows credit/debit cards will be charged.
We do not take hen or stag parties or any other single sex parties. Please do not book on the internet as we have the right to refuse.
Any damage to the room or other areas of the hotel accidental or purposely will be charged to the guest credit card.
The hotel is not responsible for any of the guest’s belongings unless you ask us to place them in the hotel safe. We expect guests to take care of their bags and electronic gadgets in the public areas.
We are a strictly no smoking hotel and any guest who breaks this rule will be fined £50 and could be asked to leave the hotel.
We ask guests to respect other guests who may be asleep and keep noise levels to minimum after 11.30 pm.
We have bingo and cabaret most nights, children are welcome in the cabaret room unlike a lot of hotels but we do request they sit with parents during cabaret. During school holidays we do often have entertainment for the children some nights such as Punch & Judy, Magician, film nights.